ReplyGuard · 好评管家

Every bad review is a public stage for your service. 每一条差评，都是你服务的公开舞台。

ReplyGuard · 好评管家 is a bilingual review-response workspace for local businesses. Add your business context, choose a tone, paste the customer review, and get a high-EQ, local-SEO-friendly owner response in about 30 seconds — checked against your public policy before you post it.

Free to use online — the full workspace runs in your browser, in 中文 or English. Reviews you paste are used for the current reply only and are never stored.

• Four tones — warm, professional, concise, or empathetic, matched to the situation.
• Risk interception — scans your planned reply for customer PII, unauthorized compensation promises, admissions of legal fault, internal policy leaks, and retaliatory language.
• Brand memory — save approved contact details, public response rules, and phrases to avoid; every reply stays on-brand.
• Local-SEO aware — responses written for the next hundred readers, not just the reviewer.
• Bilingual by default — full 中文 / English interface and output.
• Zero retention — pasted reviews are used for this reply only, never stored.

Built for owner-operators and managers of restaurants, clinics, salons, contractors, and shops — anyone who answers public reviews and cannot afford a PR misstep.

ReplyGuard drafts responses for your review. You remain responsible for what your business publishes.